Mediation, Training & Coaching

We provide mediation and other dispute resolution services. Based in Brisbane, we operate across Queensland and also offer express online mediation services.

We specialise in the following dispute areas:

Workplace Mediations
Business and Contract Disputes
Community and Not for Profit Organisation Disputes
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conflict resolution advice

Mediation, Conciliation,
Training & Facilitation

We provide expert mediation, facilitation, conciliation, and training services to individuals and organizations seeking to improve relationships and navigate conflict. Offering conflict resolution advice and writing support, we aim to keep disagreements out of court and achieve win-win outcomes. Our Brisbane-based services are flexible, tailored to your needs, and guarantee confidentiality, respect, and value for money.

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Read What

Our Clients Have to Say

We provide the following services:

Meet our CEO, Shiv Martin

Nationally accredited mediator, lawyer & educator. Over 10 years' experience government & legal sectors. Ongoing associate of the South Queensland Dispute Resolution Centre Administrative Appeals Tribunal, High Conflict Institute, Newcastle University and Resolution Centre.
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We can help you with:

Mediation, conciliation, facilitation and other third part guided conversations.
Designing policies and workflows for complaints handling and dispute resolution.
In-house corporate or government training conflict resolution, governance and communication skills and best practice.
Executive coaching in conflict communication.
Conference speeches, webinars and team building events.

What Our Clients Say

Helen, Senior Legal Officer

Ombudsman SA

"I found Shiv’s training very interesting and intellectually stimulating, but I can also see how it can be practically applied and help guide decisions when to seek to negotiate. I think the techniques touched on will improve currently distrustful relationships."

Laura, Professional Development Manager

Resolution Institute

"Shiv Martin is an engaging, confident online trainer who utilises the models available to engage her participants. Her materials are well-paced, easily understood andwell-resourced."

Nathan, Chief Executive Officer

MODRON

"Shiv Martin of Integrative Conversations has an excellent grasp of the opportunities that are presented by online mediation and proficiently navigates technology as well as the needs of mediation participants to get position results."

TK, Director & Founder

TEAM Real Estate

"Shiv Martin of Integrative Conversations provided excellent written communication and copywriting services,and internal communication and policy advice. Shiv was able to effectively communicate in writing clear messages regarding our business goals and achievements."

Travis Philip, Group Manager

Procurement Office VicTrack

"I want to reach out and thank you for the detailed and engaging presentation on stakeholder engagements. I am sure I will be able to use many of the teachings in my everyday working environment to a great effect. Thanks again and keep up the amazing work."

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Outcomes

Shiv has resolved many workplace mediations and business disputes without the need for costly legal processes. We can facilitate difficult conversations with your team or customers.​We are a leading mediation service provider in Brisbane.

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Training

We will train your team to manage conflict, through negotiation and complaints handling training and improve relationships for lasting results. We offer face to face training in Brisbane, across Queensland and Australia.

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Design

We design policies and workflows that support best practice in conflict resolution Brisbane. We can provide policies in complaints management, workplace conduct and governance considerations.

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Consulting

We will work with leadership teams to understand the concerns facing your organisation in Brisbane and and across Australia and assist you to identify appropriate conflict management strategies.

Decades of Expertise in Mediation

Our mediators each have over a decade of experience in dispute resolution. We offer mediations from experts who are legally qualified, nationally accredited and from a diverse range of backgrounds.

Mediation
Mediation is a process through which a third party, known as a mediator, guides disputing parties through a conversation carefully structured to identify issues, explore options, negotiate outcomes and reach agreements.
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Coaching & Training
Coaching is a process where an expert works one on one with a professional to support them as they make decisions and take actions at work.
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Let's resolve your problems together!

At Conflict Services we have a team of highly experienced & certified mediators, based in Brisbane, who will help you resolve your disputes.

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